You have 30 days from the date of purchase to return the item or to request a REFUND / VOUCHER.HER.
note: Before making a return and requesting a REFUND / VOUCHER, you should contact our services through the contacts presented on the website.
Items must be returned unused and with all labels PEKAN Jewelery intact. All returns for damaged items or signs of use may not be accepted.
Except for the cases in which the items are defective or when the item is sent incorrectly, the user will be responsible for the costs of returning the item, the amount being withdrawn in the amount to be refunded.
All returns must be sent to:
Avenida Comendador Ferreira de Matos
No. 401, 7th Floor
4450 124 Matosinhoss
In case of doubt, contact our customer support services, email@example.com